01
Product information
Product descriptions, ingredient lists, claims and directions are provided by the brands and manufacturers. Formulas and packaging change without notice, so the physical product may differ from what is written here. Always read the label and leaflet on the product you receive — that is the authoritative source.
02
Colour and imagery
Photography is styled and lit for editorial presentation. Screens vary, and shades — especially foundations, lipsticks and blushes — can appear noticeably different in person. Colour variation alone is not a fault.
03
Beauty guidance is not medical advice
Any routine suggestion, ingredient explanation or recommendation on this site is general beauty guidance, not medical advice, diagnosis or treatment.
- Patch-test new products before full use.
- Check the ingredient list if you have known allergies or sensitivities.
- Consult a doctor or dermatologist for a skin condition, or if you are pregnant or nursing.
- Stop using a product immediately and seek advice if you experience irritation or a reaction.
Results differ between individuals; nothing on this site is a promise of a particular outcome.
04
Availability
Stock levels change constantly and an item can sell out while it sits in your bag. If something becomes unavailable after you order, we will contact you to swap or refund it — see our Terms & Conditions.
05
Pricing errors
We work carefully, but obvious pricing or typographical errors can happen. Where a price is clearly wrong we reserve the right to cancel the affected order and refund it in full rather than fulfil it at the mistaken price. We will always tell you first.
06
Authenticity and sourcing
We source the products we sell from our own suppliers and sell them as received, in their sealed original packaging. Brand names and trademarks belong to their owners, and their appearance on this site does not imply an official partnership or endorsement unless we state otherwise.
07
External links
Links to other websites, brand pages or social platforms are provided for convenience. We do not control their content, availability or privacy practices, and we are not responsible for them.
08
Site availability
We aim to keep the store online and accurate at all times, but we cannot guarantee uninterrupted or error-free access. Maintenance, provider outages and connectivity issues can interrupt service temporarily.
Items shown in square brackets are placeholders for Bluebird to complete. This document is a policy draft and is not legal advice — please have it reviewed by a qualified professional before relying on it.



